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I am having trouble getting this game to run, it won't even open. I've made sure my directx is up to date. What should I do?


are you on windows? is there anything else that happens?

Right now I get the following error message. Error creating process < C:\Users\SeanMcDonnell\AppData\Local\Temp\ixp001.tmp\peppered.exe Reason:INDOWS\system32\advpack.dll 

I'm doing this on windows 10. I have checked and believe Direct X is up to date. Also unblocked the application and attempted to make registry edits. Bought the game as a single item rather than from Patreon if that helps. 

wow never heard of that error before

i looked it up and as far as i can tell something goes wrong with the path when it tries to create a file

the only instance i found was that it can happen if a folder or something else in the path has a space in it, but that doesn't seem to be the problem looking at what you posted. I wish I could help but it seems like it has something to do with specific files/folders on your computer. You could try to navigate to C:\Users\SeanMcDonnell\AppData\Local\Temp\ixp001.tmp\peppered.exe when the error shows and see if a folder is misnamed.

otherwise please feel free to contact the helpdesk and get a refund!

I'm in the temp folder and I don't see ixp001. Does the game has to install for this to happen? I haven't been able to install it yet.

OK then it might be blocked by your anti virus. The .exe in reality is a .zip that creates a temp .exe to run the game. Sometimes computers don’t like that there is a new executable out of nowhere and block it.